Privacy Policy

Effective Date: [27 Nov 2025]

1. Introduction

Welcome to silfratech.com (the “Website”). At SilfraTech (or “we,” “us,” “our”), we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained from visitors and users of our Website.

By using or visiting the Website, you agree to the data practices described in this policy.

2. What Information We Collect

We may collect the following types of information when you visit or interact with our Website:

• Personal Information you voluntarily provide: For example, when you fill out a contact form, request information, subscribe to a newsletter, or otherwise communicate with us — this may include your name, email address, phone number, company name, job title, or other information you choose to share.
  
• Technical / Usage Data collected automatically: When you browse our Website, we may collect certain information automatically about your visit for analytics and site-improvement purposes. This may include:
  
  • IP address or internet-domain of your service provider
    
  • Browser type and version, operating system, device type
    
  • Date and time of access, pages/URLs visited, referring/exit pages, click data
    
  • Other similar usage statistics and technical information.
    
• Cookies and similar technologies: We may use cookies or similar tracking technologies to improve user experience, remember preferences, analyze trends, and manage the Website.

3. Purpose of Data Collection and Use

We collect and use your information for the following purposes:

• To respond to your inquiries, messages or requests submitted through contact or support forms.
  
• To provide, maintain and improve our services — including Website functionality, user experience, security, analytics, and performance.
  
• To send you updates, newsletters or information only if you have opted in or requested such communications.
  
• To customize our Website content and offerings according to your profile or interests.
  
• To monitor and analyze usage, trends, and user behavior to improve our services and detect misuse or unauthorized access.

4. Legal Basis and Compliance (If Applicable)

If you are located in a jurisdiction where applicable data-protection laws apply (for instance, under the recently enacted Digital Personal Data Protection Act, 2023 in India), we commit to complying with relevant legal requirements regarding user consent, data processing, data subject rights (access, correction, deletion), data minimization, and security of personal data.

We will process your personal information only when we have a lawful basis to do so (e.g., when you give consent, to fulfill your request, or for legitimate business interests).

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information only under the following circumstances:

• To third-party service providers or contractors who assist us in operating our Website, providing services, sending emails, or performing analytics — and only to the extent necessary for those services.
  
• If required by law, regulation, or legal process (e.g. court orders) or to protect our rights, property, safety or that of users.
  
• In the event of a merger, acquisition, sale, or reorganization of our company — in which case your data may be transferred, but remain subject to this Privacy Policy or a successor policy.

We will clearly define what we mean by “third-party” and maintain transparency on which third parties may receive data and for what purpose.

6. Data Retention and Security

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or loss — including secure transmission protocols (e.g. HTTPS), access controls, encryption where appropriate, and periodic review of security practices.

7. Cookies and Tracking Technologies

Our Website may use cookies or similar tracking technologies.

• Cookies help improve the user experience (e.g. by remembering preferences, maintaining session information, facilitating navigation).
  
• Some cookies may be essential (required for Website operation), others may be optional (analytics, performance, preferences).
  
• You may be able to disable non-essential cookies via your browser settings, but this may affect some features or functionality of our Website.

8. Grievance / Contact Information

If you have any questions, complaints or requests regarding this Privacy Policy or how we handle your data, please contact us at: info@silfratech.in

[Provide Contact Email / Postal Address / Data-Protection Officer details]

We will endeavour to respond to your request promptly and address your concerns in accordance with applicable law and good practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this Policy periodically to stay informed of our data-privacy practices.

Your continued use of the Website after changes indicates acceptance of the updated policy.

10. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India, including the relevant provisions under the Information Technology Act, 2000 (and its applicable rules), and any other laws/regulations relating to data protection and privacy.